1. Acceptance of Terms
By accessing or using the MIRA IVF website (miraivf.com), WhatsApp chatbot, or any related services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. About Our Services
MIRA IVF Centre provides information about fertility treatments, IVF procedures, and related medical services. Our WhatsApp chatbot and website chatbot offer general fertility guidance and help with appointment booking.
Important: The information provided through our website and chatbots is for general educational purposes only and does not constitute medical advice, diagnosis, or treatment recommendations. Always consult qualified medical professionals for personalized guidance.
3. Not a Substitute for Medical Advice
Content on our website, chatbot responses, and any information shared through WhatsApp or other channels is not a substitute for professional medical advice, diagnosis, or treatment. Never disregard professional medical advice or delay seeking treatment based on information received from our services.
4. Appointment Booking
- Appointment bookings made through our chatbot or website are requests, not confirmed appointments
- Our team will contact you to confirm your appointment
- We reserve the right to reschedule or cancel appointments due to unforeseen circumstances
- You may cancel or reschedule by contacting us at least 24 hours in advance
5. User Responsibilities
- Provide accurate and truthful information when filling forms or chatting with our bot
- Do not share false, misleading, or harmful content
- Do not attempt to exploit, hack, or abuse our services
- Respect the privacy and dignity of other patients and staff
- Use the chatbot for its intended purpose only
6. Intellectual Property
All content on the MIRA IVF website, including text, images, logos, graphics, and design elements, is the property of MIRA IVF Centre and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without written permission.
7. Limitation of Liability
MIRA IVF Centre shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, chatbot, or WhatsApp services. This includes, but is not limited to, loss of data, treatment decisions, or health outcomes based on information received through our services.
8. Third-Party Links
Our website and chatbot may contain links to third-party websites (e.g., Calendly for appointment booking, Google Maps for directions). We are not responsible for the content, privacy practices, or accuracy of external sites.
9. Privacy
Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
10. Modifications
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the updated terms.
11. Governing Law
These terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, India.
12. Contact Us
MIRA IVF Centre
MIRA Bhayandar Institute for Reproductive Assistance
Bhayandar, Mumbai
Email: miraivf92@gmail.com
Phone: +91 93210 37760
